Pillarhouse International offers an extensive After Sales Support service. This ranges from spares and consumables through to service and training. After Sales Support is provided through our UK, USA and China offices and our extensive worldwide agent network.

Pillarhouse offer both on-site and off-site training on all Pillarhouse systems. The format of these courses is tailored to suit individual customers’ requirements. Pillarhouse UK and Pillarhouse USA both have training facilities that are purpose built and contain fully functional, current model machines in a simulated production set-up. Up to 4 people can be accommodated at either facility at one time. Training sessions vary in length from 1 day to a full week and can encompass Operation, Programming, Process, Maintenance and Fault-finding.

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Pillarhouse provide a telephone and email support service. During normal working hours (8am-5pm UK, 8am-5pm Central USA) engineers are available to provide techincal and process support. Out of hours support, for special projects, is also available by prior arrangement.